Accepted methods of Payment: We accept PayPal, Credit Cards, cashier’s checks or money orders (with a 10-day hold for the checks and money orders to clear). When additional methods of payment are approved, they will be added here. Applicable tax will be added to your order total (Louisiana residents only). Final order amount including shipping will be communicated via email following receipt of your order.
Shipping time: The time needed to ship merchandise will vary depending on the shipment’s location and the particular time of year. Shipping only within the continental United States (no p.o. boxes or general delivery accepted). Most items ship from various warehouses, and the freight costs are prepaid and added to the order as a shipping and handling charge. Items that are in stock are usually shipped within 2 to 5 business days and are normally received within 7 to 10 business days. If any item is out of stock, you will be notified per email of the expected shipping date. If you wish to cancel the order at that time, please notify us at firstname.lastname@example.org Any other reason for cancellation of order is subject to our acceptance and terms. This will indemnify MGC GLOBAL INTERNET LLC against any loss.
Shipping Methods: Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.
Damaged Shipments: Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to not this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are not responsible for damage caused by the freight carrier.
Also notify us per email at email@example.com so that we may be aware of the problem and assist in rectifying the problem.
Manufacturer’s Defects or Wrong Item: If a product appears to have a manufacturer’s defect or is not the item you ordered, email us at firstname.lastname@example.org for instructions. Do not return to us without first contacting us for these instructions. You will be given a Return Authorization Number (RA#) for return of defective merchandise. No packages will be accepted without a Return Authorization Number written clearly on the package. All returns must be made within 10 days, and will be accepted for exchange or account credit.
Return Merchandise Policy: For all returns, permission must be secured from our return department by emailing us at email@example.com, with RETURN in the subject field. You will receive a reply with instructions as how to return your product. You will be given RA # at this time that must be written clearly on the package. Returns will only be accepted for exchange or account credit. All returns will be subject to a 15% restocking fee (per certain manufacturers), accept for wrong items received or manufacturer’s defects, subject to verification by our company. Please save all original packaging, contents and invoice for any possible returns. Customer is responsible for return shipment costs. We can refund shipping costs only if the return is a result of our error. Please keep your shipping records for proof of shipment in the event of loss of returned items. Returns shipped via USPS (United States Postal Service) or with a value of over $100.00 should be insured. We cannot be held liable for return items that do not reach our return department. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order or other errors. The limit of our liability is the replacement cost of any item you purchase from us.